We’d like to share several important updates regarding the university’s travel & expense software and related processes.
Chrome River is now Emburse Enterprise!
Emburse is the official name of the company that provides our travel & expense software. Aligning with this name ensures consistency with vendor communications and system support, and helps prepare us for future enhancements. This is a name change only—no action is required on your part. You’ll continue using the system the same way, with no changes to your login, navigation, or access.
New Mobile App Available!
As part of this transition, a new Emburse mobile app is now available to make travel & expense management easier while on the go. The app allows you to:
• Submit pre-approvals directly from your phone
• Snap and upload receipt images instantly
• Track approvals and manage expenses in real time
This mobile functionality is designed to simplify the process and reduce paperwork, especially for employees who travel frequently.
Approval Process Updates!
Emburse and Egencia approvals are now routed to individual users rather than the Travel Department user. This change is in line with how other approvals are handled across campus and makes the process easier to manage.
Instructions for approvals in Egencia are included on the trip approval request. Please be sure to send to all listed approvers, not just one. If an approver is out of the office, other approvers will not see the request if the request was not forwarded to them, which may delay processing.
What’s Next?
Over the coming months, you will see the Emburse Enterprise name replace Chrome River in various Ball State University materials, including:
• myballstate.bsu.edu
• bsu.edu/travel
• Training videos and related resources
If you have any questions, please contact Accounts Payable at 765-285-1327.
Ball State University Accounts Payable