PIN Security Changes for Mobile Devices | Communications Center

Many Ball State employees use their Android or iOS mobile devices to receive Ball State email or access other Ball State resources. On November 17, 2020, the Office of Information Security Services will update the passcode/PIN requirement for those devices from four digits to six digits for all employees.

A six-digit passcode/PIN is 100 times more secure than a four-digit passcode/PIN and will better protect your device and your Ball State accounts should it be lost or stolen.

This requirement is in addition to any biometrics, such as TouchID or FaceID on iOS/iPad OS, or the various fingerprint or facial recognition systems available on Android devices.

If you have questions or need additional information to set up or change your device passcode/PIN, please refer to the following Knowledge Base article
Am I required to have a PIN on my mobile device to use Ball State Email?

If you need further assistance, please contact the Technology HelpDesk by visiting https://www.bsu.edu/helpdesk to submit a request or by calling 765-285-1517 to speak with a Technology HelpDesk representative.

Thank you,

Office of Information Security Services