Performance Evaluation Updates – Service Employees

February 18, 2026

With the implementation of Workday, People and Culture Services has automated the evaluation process to:

  • Increase efficiency
  • Provide ongoing, easy access to completed evaluations
  • Ensure consistent documentation

What’s New? 

Previously, annual service employee evaluations were conducted based on each employee’s anniversary date. To streamline and create greater consistency across the University, service employee evaluations will now follow a standardized timeline:

Evaluation period begins: October 1
Evaluations due: November 15

Additionally, the new process shifts from a primary focus on job duties to an evaluation model based on competencies.

The Process

Service employee evaluations are initiated by supervisors in Workday. Some supervisors have already initiated evaluations under the previous schedule. Supervisors may choose to continue with that process or pause and transition to the newly implemented timeframe.

Will there be Training?

Training sessions will be offered in late summer and early fall to support supervisors through this transition. Stay tuned for more details!

If you have any questions, please contact the Employee Solution Center at Peopleandculture@bsu.edu or submit a case through Workday Help.

Thank you for your continued support as we enhance and streamline our processes in Workday.

Division for People and Culture

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