Many Ball State students use their Android or iOS/iPadOS/WatchOS mobile devices to receive Ball State email or access other Ball State resources. On March 30, 2021, the Office of Information Security Services will add a six-digit passcode/PIN requirement for those devices. A six-digit passcode/PIN is 100 times more secure than a four-digit passcode/PIN and will better protect your device and your Ball State accounts should it be lost or stolen.
NOTE: This requirement is in addition to any biometrics, such as TouchID or FaceID on iOS/iPad OS/WatchOS, or the various fingerprint or facial recognition systems available on Android devices.
If you have questions or need additional information to set up or change your device passcode/PIN, please refer to this Technology HelpDesk Kb article: https://bsu.service-now.com/helpdesk?id=kb_article&sysparm_article=KB0016116
If you need further assistance, please contact the Technology HelpDesk by visiting https://www.bsu.edu/helpdesk to submit a request or by calling 765-285-1517 to speak with a Technology HelpDesk representative.