IMPORTANT: Duo Login Error on Chrome/Edge Browsers

November 10, 2025

Information Technology is aware of a potential issue that is preventing users from logging into BSU Single Sign-On (SSO) with Duo Mobile on Google Chrome and Microsoft Edge browsers.

If you encounter an error message that reads, “Duo Desktop needs permissions to access your local network,” don’t panic! For detailed, step-by-step instructions on how to correct this issue in Google Chrome or Microsoft Edge, please read the following HelpDesk article. This issue is quick to resolve.

Thank you for taking the time to update your settings.

Share article to: