During the Days of Beneficence, December 24-January 2, the Teaching Innovation Team, part of the Division of Online and Strategic Learning, will have limited availability to answer questions or fulfill requests related to Canvas, Panopto, and teaching online. For help during this period, please email strategiclrn@bsu.edu, and our team will respond as soon as possible.

Ball State faculty, staff, and students can access 24/7 Canvas support via phone or live chat. Call 1-833-737-0515 or use live chat with Canvas Support.

To ensure timely preparation for Spring courses, we strongly encourage faculty to submit the following before the Days of Beneficence:

Faculty can access a University syllabus resource from the Office of the VPAA, Canvas course templates, and additional teaching resources in our Teaching Innovation Public Resources Community.

Student Access to Canvas

Students can access Canvas courses two weeks before the semester starts, but only after faculty publish their courses. Unpublished courses remain inaccessible to students. 

Thank you for sharing this information with your colleagues and for everything you do to support teaching and learning at Ball State.

The Division of Online and Strategic Learning provides support and assessment for technology-enhanced teaching and learning for on-campus, online, and blended courses and programs. Our aim is to establish an institute of good practice that all faculty will find useful, formidable, and essential to their aspirations of excellence in teaching. 

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