The robot is stuck in a ditch or dirt?
It happens! We have a team at Ball State University whose full-time job is to take care of the robots. If the bot is stuck, the team is notified and someone from Starship is sent to help it. We prefer that the robot is left alone, and a robot tech will help as soon as possible. We appreciate anytime someone helps the robot out of a sticky situation, but please note that the bots are very heavy, and we don’t want anyone hurting themselves! If you decide to interact with the robot, it will likely start its alarm system. It is jarring to draw attention that someone may be trying to hurt or steal the bot.
Download the ‘Starship Food Delivery’ App from the App Store (or Google Play) onto your mobile device to get started using them today! And you can learn more about them on our University Dining robot webpage.