New Central Mail Delivery Schedule
Effective immediately, Central Mailing will deliver campus mail and packages twice weekly on Tuesdays and Thursdays.
Stopping Mail Delivery
If your department is or plans to be closed, please send an email to
delivery@bsu.edu to let us know to hold your mail and packages. Please include the following information: department name, building, room number and hold dates.
Mail Delivery Process During "Social Distancing"
Central Mail employees will be exercising "social distancing" of a minimum of six feet. Therefore, we ask that each department put their outgoing mail by the inside of the entrance to the department, preferably in a mail tub. The Central Mail employee will leave your incoming mail and packages in the same location. For packages that require proof of delivery, our Central Mail employee will work with you to obtain the signature while maintaining a six-foot distance. If the receiver is not comfortable with handling the iPad for appropriate signature, the Central Mail employee can take a picture of the recipient of the package(s) and attach it to the delivery receipt instead.
Mail Pickup by Appointment
Departments are welcome to pick up all departmental mail and packages from the Central Mailing office by appointment. Campus mail and packages can be picked up from Tuesday-Friday each week between the hours of 1-4 p.m., by appointment only. If your department decides to have an employee(s) to pick up the departmental mail and packages, the department must send an email from an @bsu email address to
delivery@bsu.edu. The email must include the name(s) of the Ball State University employee that will be responsible for picking up the department's mail and packages, it must also copy the director of the department. The responsible employee that will be picking up the mail and packages will be required to schedule a pickup time, each time and must present their BSU ID to retrieve departmental items. We want to ensure that we keep all BSU property and information protected and secured through this process. Central Mail is located at: 3401 North Tillotson. Please come to door 2 (it is labeled with a large "2" on the door) and go to the window in Central Mailing.
We appreciate the opportunity to work with you during this time to ensure that you may continue to send and receive mail, as well as temporarily hold your mail in a secure location in the interim. If you have any questions and/or concerns, please contact Central Mail at
delivery@bsu.edu and 765-285-8369.